What Data We Collect and Why We Hold It
When you open an account with us, we collect the registration details you provide — name, email address, phone number, and the e-wallet you link for deposits and withdrawals, whether that is DANA, OVO, or GoPay. We also record transaction references so we can match your
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incoming and outgoing payments accurately. Beyond account data, we log device identifiers, IP addresses, and session timestamps to detect unusual access patterns and keep your wallet connection secure. We do not sell your personal data to third parties. We share information only with payment processors who
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need it to route your DANA, OVO, or GoPay transactions, and with compliance partners where applicable local law requires it. Retention periods depend on the type of data: active account data is held while your account remains open; transaction records are kept for the period required
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under applicable regulations in eligible regions; and session logs are routinely purged on a rolling basis. You may request a copy of the data we hold on you, ask for corrections, or submit a deletion request through our support channel at any time. Availability of certain
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account features depends on local law and the region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.